Career Center

Case Manager

Location:
Job ID: 85891

JOB POSTING

UC Santa Cruz is seeking a Licensed Psychotherapist who is passionate about supporting college students from diverse backgrounds in connecting with the resources they need to thrive. If you excel at collaborating with staff at all levels and guiding students to valuable services, this is your opportunity to make a meaningful impact on a dynamic, inclusive, and student-focused campus community. This is a partial year career position with a four-week unpaid summer work break. Positions with summer work breaks contain regularly scheduled non-work periods during which the Case Manager remains an employee, retains health benefits, but is not at work.

As the largest employer in the county, rated as one of the most beautiful campuses, located on the coast overlooking Monterey Bay. UC Santa Cruz employs over 3,100 people in staff positions alone. UC Santa Cruz staff have access to comprehensive benefits packages. Here is a sample of those benefits:

• Medical plans with free dental & vision care insurance
• UC Retirement Pension and savings plans
• Group Term Life Insurance
• Legal insurance
• Pet insurance
• 15 paid holidays, accrued vacation and sick leave
• Discount at UCSC recreation facilities
  
  For information on the comprehensive benefits package offered by the university visit:
  https://ucnet.universityofcalifornia.edu/compensation-and-benefits/index.html
  
  Thank you for your interest in UC Santa Cruz.
  
  HOW TO APPLY
  
  For full consideration, applicants should attach their resume and cover letter when applying for a job opening. For guidance related to the application process or if you are experiencing difficulties when applying, please review the Applicant Resources on our website.
  
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  INITIAL REVIEW DATE (IRD)
  
  UC Santa Cruz jobs are posted until filled. All application materials submitted by 11:59 pm on the IRD will be routed to the hiring team for consideration. NOTE: Applicants who miss the IRD are still encouraged to apply; their materials will still be forwarded for consideration if requested by the hiring team. Application materials cannot be accepted outside of the jobs portal. Applications cannot be edited on an applicant's behalf. For more information about the IRD and the applicant review process, view this link.
  
  The IRD for this job is:05-27-2026
  
  
  
  ABOUT UC SANTA CRUZ
  
  UC Santa Cruz is a public university like no other in California, combining the experience of a small, liberal arts college with the depth and rigor of a major research university. It's known as an unconventional place where innovation and experimentation is part of the campus's DNA. That playful, bold spirit still thrives today, all on a campus renowned as among the most beautiful in the world.
  
  DEPARTMENT OVERVIEW
  
  UC Santa Cruz (UCSC) Student Health Services (SHS) is a full-service health facility offering clinical, educational, counseling, and psychiatry services to students on the UCSC campus. SHS is deeply committed to ensuring affordable, well-integrated, multidisciplinary healthcare that effectively supports the university's diverse campus communities through equitable access and culturally competent, high-quality programs and services.
  
  Counseling and Psychological Services (CAPS) provides a variety of mental health and psychological services to UCSC undergraduate and graduate students, including intake assessment, brief and long-term individual, group therapy, crisis intervention, mental health outreach and workshop programming, consultation, and liaison relationships to support student mental health and well-being.
  
  The Primary Care Program offers primary care and same-day care services, supported by on-site radiology, a COLA-accredited clinical laboratory, and the campus pharmacy
  offering prescription and over-the-counter products.
  
  Additional departments include Student Health Outreach and Promotion (SHOP), home of the Condom Co-op, the Cove Collegiate Recovery Program (CCRP), where students receive harm-reduction and recovery services; CARE (Center for Advocacy, Resources & Empowerment) the advocacy and prevention education office that supports those who have experienced sexual assault, stalking, and dating/domestic violence; Optometry, and Student Insurance and Referral Programs.
  
  Student Health Services employs approximately 150 staff and welcomes staff with interest and experience working with college students with a wide range of diverse and intersecting identities.
  
  More information can be found at: https://caps.ucsc.edu and http://healthcenter.ucsc.edu.
  
  JOB SUMMARY
  
  The Case Manager provides services designed to assist students in optimizing their educational experience and minimizing the impact of illness, injury, and emotional distress on their academic careers by coordinating mental health care through a network of campus and community resources.
  
  Under the direction of the Associate Director of Integrative Behavioral Health, the Case Manager provides mental health care, case management coordination, and support to the Student Health Services (SHS) and Counseling and Psychological Services (CAPS) clinical providers. The incumbent also works with a variety of Division of Student Success (DSAS) departments that serve students, and provides consultation services for faculty and staff in dealing with distressed students, coordinating mental health resources and services with clinical providers, residential life, and the colleges.
  
  The Case Manager utilizes techniques for counseling students with diverse backgrounds, and discharges duties with keen sensitivity to issues of gender, culture, race, ethnicity, sexual orientation, disabilities, etc.
  
  All the Licensed Case Manager's activities are performed within the limits of the standards and ethical principles of their professional organization, as well as applicable legal mandates for mental health professionals in the State of California.
  
  APPOINTMENT INFORMATION
  
  Budgeted Salary: $8345.11 per month - $10,583.13 per month for 11 months. Salary commensurate with years of licensed experience as well as specialized skills and qualifications.
  
  Under California law, the University of California, Santa Cruz is required to post a reasonable estimate of the compensation for this role. The salary shown above is the budgeted amount the University reasonably expects to pay and the salary extended should not exceed this posted amount.
  
  Benefits Level Eligibility: Full benefits
  
  Schedule Information:
  
  • Full-time, Fixed
  • Percentage of Time: 100%, 40 Hours per Week
  • Days of the Week: Mon-Fri
  • Shift Includes: Day
  
  Employee Classification: Partial Year Career appointment with 4 week furlough in the summer.
  
  Job End Date: None
  
  Work Location: UC Santa Cruz Main Campus
  
  Union Representation: Residual Health Care Professionals (HX)
  
  Job Code Classification: BEH HEALTH COUNSELOR 3 HX (004459)
  
  Travel: Never or Rarely
  
  JOB DUTIES
  
  70% - Case Management
  
  • Performs assessment and consultation to the medical team on the biopsychosocial factors relating to diagnosis and recommended treatment of patients.
  • Works collaboratively with primary care providers, clinic nurses, medical assistants, psychiatrists, mental health providers, and individuals from other clinical units to provide culturally competent care for a diverse student population.
  • Monitors client/patient progress with recommended treatment plans and assures effective coordination of care between providers at CAPS, Student Health Center, hospitals, and other treatment providers.
  • Provides case management support to primary care providers at the Student Health Center regarding mental health and physical health needs.
  • Serves as liaison between the student, hospital, treatment programs, campus, and community resources. Develops and aids in the use of community resources. Maintains current knowledge of University Health Services, campus, and community resources.
  • Professionally responsible for the soundness and validity of recommendations, services, and referrals, but is expected to seek advice from supervisor on unusual or uniquely complex client responses or on problems outside their area of expertise.
  • Assists with monitoring and tracking students as they move through the mental health system, which includes Counseling and Psychiatry, hospitalization, and referral to off-campus outpatient treatment.
  • Provides triage crisis assessment and crisis intervention.
  
  
  15% - Consultation & Outreach
  
  • Provides consultation to other departments, staff, administrators, and faculty to enhance the social, personal, and academic functioning of students with severe psychological difficulties.
  • Functions as a resource and may provide educational and consultative services to groups and organizations.
  • May participate in on-campus/community groups and consortia to improve efforts for integrated behavioral health care.
  
  
  15% - Counseling & Clinical
  
  • Provides brief counseling and psychotherapy with undergraduate and graduate students (individuals, couples, and groups) with a broad range of co-occurring medical and mental health needs, as well as functional and socioeconomic limitations.
  • Performs behavioral interventions, motivational interviewing, brief psychotherapy, and case management on a full range of cases, including high-risk concerns.
  • Provides coordination and consultation for After-Hours Crisis Services as scheduled.
    
    
  
  
  REQUIRED QUALIFICATIONS
  
  • Advanced degree in related area and / or equivalent experience / training
  • Valid California license in good standing in Social Work, Marriage and Family Therapy, or as a Licensed Professional Clinical Counselor
  • Expertise in clinical case management in a medical or integrated behavioral health setting.
  • Strong knowledge and experience providing psychological diagnoses, brief interventions, and case management services to university students, and the ability to rapidly provide these services while working in a fast-paced environment where interruptions may be frequent, and task-shifting is required.
  • Demonstrated multicultural competence in mental health service provision. Knowledge of how race, ethnic identity, gender, sexual orientation, disability, privilege, and multiculturalism relate to psychological service delivery in a university setting.
  • Broad skills and competencies associated with providing multicultural counseling services and experience with communities underserved in mental health care.
  • Experience providing service to a young adult population.
  • Solid familiarity with a wide range of psychological interventions, including harm reduction, assessment, crisis intervention, crisis management, and brief psychotherapy.
  • Demonstrated ability to work as part of an interdisciplinary team of mental health and health providers.
  • Demonstrated skills and experience in developing liaison relationships and consulting with diverse faculty, staff, public and private mental health providers, and students regarding student mental health issues.
  • Highly effective written communication skills.
  • Highly effective interpersonal and verbal communication skills.
  • Ability to work in a highly collaborative manner.
  • Flexibility and willingness to accommodate client needs and colleague requests for support.
  • Thorough knowledge of applicable laws and standards of professional conduct.
  • Experience in the use of electronic/medical records systems.
  • Must be computer literate.
  
  
  PREFERRED QUALIFICATIONS
  
  • Experience as a case manager in a behavioral health care setting (i.e. Behavioral Health Unit, Day Treatment Program, Outpatient Mental Health Center).
  • Experience providing behavioral health interventions in a medical setting.
  • Demonstrated ability to work with required computerized clinical record keeping systems.
  • Counseling experience in a college/university setting.
  • Demonstrated knowledge of a university environment and of the developmental issues and difficulties typically encountered by college students.
  
  
  SPECIAL CONDITIONS OF EMPLOYMENT
  
  • Valid California license in good standing in Social Work, Marriage and Family Therapy, or as a Licensed Professional Clinical Counselor
  • Selected candidate will be required to successfully complete a pre-hire criminal history background check and a pre-hire credentialing check.
  • Selected candidate must pass the employment misconduct disclosure process.
  • Must possess CPR/First Aid/AED certification or have the ability to obtain it within 60-calendar days of hire.
  • Selected candidate will be required to take a TB test within 60 days of hire.
  • Selected candidate will be required to complete training within established time frames as directed including UC compliance training.
  • Complete Health Insurance Portability and Accessibility (HIPAA) training within 30 days of hire.
  • The selected candidate will be required to work primarily on campus, with periods of remote work possible based on operational needs. If a hybrid work schedule is confirmed, the selected candidate must be able to work successfully from a home/remote office and be able to fulfill the requirements of the UCSC telecommuting agreement.
  • Will be required to comply with current Student Health Center employee health safety requirements for health care workers as defined by state and federal regulatory agencies. Current health safety requirements are discussed during interview.
  • Ability to maintain appearance and conduct suitable for working in a professional setting.
  • The University of California has implemented a Vaccination Policy covering all employees. Employees, including new hires, are required to comply with any applicable policies relating to the University of California vaccine program.
  • Per the Child Abuse and Neglect Reporting Act (CANRA), this position has been identified as a Mandated Reporter. The selected candidate will be required to report known or suspected child abuse or neglect as defined by CANRA and will be required to sign a Statement Acknowledging Requirement to Report Child Abuse prior to commencing employment. CANRA Penal Codes, and related definitions, requirements, and responsibilities may be obtained here.
  
  
  MISCONDUCT DISCLOSURE REQUIREMENT
  
  As a condition of employment, the final candidate who accepts a conditional offer of employment will be required to disclose if they have been subject to any final administrative or judicial decisions within the last seven years determining that they committed any misconduct; received notice of any allegations or are currently the subject of any administrative or disciplinary proceedings involving misconduct; have left a position after receiving notice of allegations or while under investigation in an administrative or disciplinary proceeding involving misconduct; or have filed an appeal of a finding of misconduct with a previous employer.
  
  • "Misconduct" means any violation of the policies or laws governing conduct at the applicant's previous place of employment, including, but not limited to, violations of policies or laws prohibiting sexual harassment, sexual assault, or other forms of harassment, discrimination, dishonesty, or unethical conduct, as defined by the employer. For reference, below are UC's policies addressing some forms of misconduct:
    • UC Sexual Violence and Sexual Harassment Policy
    • UC Anti-Discrimination Policy
    • Abusive Conduct in the Workplace
  
  
  SAFETY STATEMENT
  
  All UCSC employees must understand and follow job safety procedures, attend required health and safety training, proactively promote safety at work, and promptly report actual and potential accidents and injuries.
  
  NOTICE OF AVAILABILITY
  In compliance with the Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act (the Clery Act), the Annual Security and Fire Safety Report (ASFSR) is available at: https://chancellor.ucsc.edu/annual-security-reports/.This report is published by October 1st of each year and includes current institutional policies and procedures concerning campus safety and security; fire safety and evacuation policies; sexual misconduct and relationship violence reporting and response protocols; and crime and fire statistics for the three previous calendar years. A paper copy of the ASFSR is available upon request by contacting the UCSC Police Department at 114 Carriage House Rd., Santa Cruz, CA 95064, or by calling 831-459-2231 Ext. 1.
  
  EEO/AA
  
  The University of California is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age, protected veteran status or other protected categories covered by the UC Anti-Discrimination Policy.
  
  It is the policy of the University of California to undertake affirmative action and anti-discrimination efforts, consistent with its obligations as a Federal and State contractor.
  
  
  APPLICANTS ARE REQUIRED TO USE THE UCSC ON-LINE PROCESS
  View full job description and access on-line application:
  https://careerspub.universityofcalifornia.edu/psc/ucsc/EMPLOYEE/HRMS/c/HRS_HRAM_FL.HRS_CG_SEARCH_FL.GBL?Page=HRS_APP_JBPST_FL&JobOpeningId=85891&PostingSeq=1&SiteId=11&languageCd=ENG&FOCUS=Applicant
  
  To ensure review of application materials by the hiring unit, they must be submitted on or before the initial review date (IRD) via the Staff Employment Opportunities web site; https://jobs.ucsc.edu. A computer is available at the UC Santa Cruz Staff Human Resources Office located at Scotts Valley Center. The Scotts Valley Center is located at 100 Enterprise Way, Suite E100, Scotts Valley, CA 95066. To learn more or to request disability accommodations, call 831-459-2009. Hearing impaired are encouraged to use the California Relay Service at 800-735-2922. UC Santa Cruz is an Equal Opportunity Employer.
  
  The University of California is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age, or protected veteran status. UC Santa Cruz is committed to excellence through diversity and strives to establish a climate that welcomes, celebrates, and promotes respect for the contributions of all students and employees.
  
  
  
  
  
  
  
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