The full performance, Emergency Department (ED) Intermediate Care Technician (ICT) is assigned to the Department of Veteran Affairs, Veterans Health Administration (VHA). This position serves as an advanced technician for the ED for patients who are present for treatment. Performs observation based screening and collecting patient information in collaboration with licensed personnel. Assists in behavioral and psychiatric situations in an emergency setting. Assists licensed personnel with the delivery of care to patients with complex, specialized, and potentially life threatening situations. Performs duties focused on communication techniques required to complete the questioners and templates approved for use in any outpatient clinical setting, including active listening, restating, and mi