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Robert Wood Johnson Foundation

Princeton, New Jersey

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University of Missouri - School of Health Professions

Columbia, Missouri

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American Public Health Association

Washington, D.C.

Franklin & Marshall College

Lancaster, Pennsylvania

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National Institute for Occupational Safety and Health (NIOSH)

Spokane, Washington

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University of Chicago Crown Family School of Social Work, Policy, and Practice

Chicago, Illinois

EBSCO Information Systems

Ipswich , Massachusetts

EBSCO Information Systems

Ipswich , Massachusetts

Franklin & Marshall College

Lancaster, Pennsylvania

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Clark County

Vancouver, Washington

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Robert Wood Johnson Foundation

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Kaiser Permanente

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Washington, D.C.

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J Michael Consulting

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Department of Health and Mental Hygiene

New York, New York

Merritt Hawkins

Davis, California

State of Delaware, Division of Public Health

Dover, Delaware

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Help Desk Analyst
Position SummaryThe Help Desk Analyst is the first point of contact for the hospitals computer users seeking assistance with technical questions. The Help Desk Analyst will provide excellent customer service while triaging and documenting the needs of the requestor. Follows all issues from request to confirmation of resolution, fascilitating with excellent communication with other IT staff, as well as the requestors. The Help Desk Analyst must be willing and able to work outside normal business hours to include night and/or weekend shifts. Coordinates with other Information Technology areas to resolve problems, as necessary.


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