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University of Michigan Institute for Healthcare Policy and Innovation (IHPI)

Ann Arbor, Michigan

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Arlington, Virginia

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Spokane, Washington

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Southeast Mississippi Rural Health Initiative, Inc.

Hattiesburg, Mississippi

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Robert Wood Johnson Foundation

Princeton, New Jersey

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Operator Services Rep
JOB SUMMARY: Receives incoming phone calls for patient and general information, age, Codes and Condition calls. Responsible for reviewing hospital census provide phone number to patient room and proper transfer of caller. Properly direct and transfer of callers to specific departments and personnel of general information calls. Perform requested paging of personnel timely and accurately. Handles Codes and Condition calls timely and accurately per departmental procedures and Harris Health System policies. MINIMUM QUALIFICATIONS: Education/Specialized Training/Licensure: High School Diploma or GED Work Experience: Minimum 6 months in customer service Equipment Operated: Personal Computer SPECIAL REQUIREMENTS: Communicat


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