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Patient Scheduling Representative II
DescriptionSUBFUNCTION DEFINITION: This position will support Ophthalmology and provide customer support, answer calls, coordinate patient schedules, triage, back-up for other clinical operations for the 18 providers and 40K visits per year.SHIFT: 40hrs a week, Day shift 830am-5pmREPRESENTATIVE RESPONSIBILITIES???Customer ServiceProvides assistance and services to patients, families, staff and external agencies in the accurate completion of patient registration, admission and scheduling. Investigates and resolves customer requests, questions or problems according to CCHMC policies and procedures. Contacts outside representatives to request information or assistance in resolving problems.???Revenue Cycle Suppo


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